PRIVACY POLICY
 
1. General Information
The protection of your personal data is very important to us. This Privacy Policy explains what personal data we collect, how we process it, and your rights regarding this data.
Personal data refers to any information that can be used to personally identify you.
 
Collection on This Website
 
Who is responsible for data collection? The processing of data on this website is carried out by 5 Star Plus Retail Design GmbH. Contact details can be found in the “Responsible Party” section below.
 
How do we collect your data? Your data is collected in two ways:
1. Information you provide, such as through the contact form or the newsletter signup form.
2. Automatically collected data (e.g., browser type, operating system, page visit timestamps) via our IT systems when you access our website.
 
Why do we process your data?
  • To ensure error-free website functionality.
  • To analyze user behavior for service improvement.
  • For contract fulfillment and communication purposes.
Your Rights You have the right to request information about your stored personal data, request corrections or deletions, and withdraw consent for data processing at any time. You may also request restrictions on data processing under certain circumstances and file a complaint with the relevant supervisory authority.
 
2. Responsible Party
 
5 Star Plus Retail Design GmbH
Grüngasse 25/8, 1050 Vienna
+43 676 9669 131
office@5starplusdesign.com
 
3. Types of Data Collected
  • Contact details (e.g., name, address, email, phone number) that is provided via contact forms or newsletter signup form
  • Usage data (e.g., IP address, browser type, duration of visit)
  • Other voluntarily provided information, e.g., via contact forms
 
4. Purpose and Legal Basis of Processing
We process your data to perform our services, communicate with you, fulfill contracts, and comply with legal obligations. Legal bases under GDPR Article 6(1) include:
  • Contract performance (Art. 6(1)(b))
  • Consent, if provided (Art. 6(1)(a))
  • Legitimate interests e.g., website operation (Art. 6(1)(f))
 
5. Data Sharing
Your data will not be shared with third parties without your consent, except when necessary for contract fulfillment or legal requirements (e.g., tax consultant, hosting provider).
 
6. Cookies and Tracking
We use cookies and analytics tools (e.g., Google Analytics) to analyze and improve our website. You can reject or limit cookies whenever you want via your browser settings.
 
7. Data Retention
Personal data will be stored only as long as necessary for the described purposes or as required by law.
 
8. Rights of Data Subjects
You have the right to access, correct, delete, restrict processing, data portability, withdraw consent, and object based on legitimate interest. To exercise your rights, please contact us using the information above.
 
9. Data Protection Contact
For privacy questions, please contact our data protection officer at office@5starplusdesign.com.